Heathrow Airport Terminal 2
Heathrow Terminal 2, also known as the Queen's Terminal, opened in June 2014 and serves a wide range of international and domestic flights. The terminal is a major hub for Star Alliance airlines, including United Airlines, Lufthansa and Singapore Airlines, alongside other carriers. Terminal 2 offers check-in facilities, security screening, shops, restaurants, free WiFi, accessible travel services and family facilities. Located in Heathrow's central terminal area, Terminal 2 is connected to London and surrounding destinations by rail, London Underground, road and bus services. Our guide covers essential Heathrow Terminal 2 information to help you prepare for your journey.
Heathrow Airport Terminal 2 Parking
If you're driving to Heathrow Terminal 2, APH offers a choice of airport parking options to suit different travel requirements. Compare Park & Ride, Meet & Greet and on-airport parking services based on location, transfer arrangements, security features and price. Family-owned since 1980, APH helps travellers find convenient airport parking options. Visit our dedicated Heathrow Terminal 2 parking page to compare availability and book online.
View airport parkingHeathrow Airport Terminal 2 Hotels & Parking
Staying near Heathrow Terminal 2 before an early flight can make your departure day more convenient. APH offers hotel and parking packages that combine an overnight stay with parking for the duration of your trip. Accommodation options include hotels close to Heathrow and properties offering airport transport connections. Visit our Heathrow Terminal 2 hotel and parking page to compare available packages, parking arrangements and transfer options.
View hotels & parkingHeathrow Airport Terminal 2 Hotels
Heathrow Terminal 2 has a wide choice of nearby hotels for passengers who want to stay close to the airport before or after their flight. Some hotels are connected to the central terminal area by pedestrian routes, while others require a short transfer. Hotel facilities, walking distances and transport arrangements vary by property. Visit our Heathrow Terminal 2 hotels page to compare accommodation options and availability.
View Airport HotelsHeathrow Airport Terminal 2 Essential Information
If you’re flying from Heathrow Airport Terminal 2 Terminal, we’ve collected the essential ‘must-know’ information you’ll need to ensure your trip gets off to the perfect stress-free start:
Take a virtual tour
Explore Heathrow Terminal 2 before travelling with a virtual tour of the terminal. A virtual walk-through can help you familiarise yourself with check-in areas, departure facilities and the general terminal layout. Some images may not reflect recent changes, so use Heathrow Airport's official Terminal 2 map for the latest information.
Top Tip
Use the virtual tour to familiarise yourself with Terminal 2 before travelling, but always follow current airport signs and staff instructions on the day.
View a map of the terminal
Heathrow Terminal 2 has check-in facilities, security screening, departure gates, shops, restaurants and passenger services across several levels. The terminal includes the main Terminal 2A building and the Terminal 2B satellite, which serves additional departure gates. Use Heathrow Airport's official Terminal 2 map to locate check-in zones, security, toilets, accessibility services, shops and departure facilities. Allow sufficient time to reach your departure gate, particularly if your flight leaves from Terminal 2B.
Top Tip
Check whether your flight departs from Terminal 2A or Terminal 2B. Some gates require a longer walk, so follow airport signs and allow enough time to reach your gate.
Terminal Airport Live Flights
Check live departure and arrival information for flights operating from Heathrow Terminal 2. Heathrow Airport's official flight information service provides scheduled times, estimated departure and arrival times, flight status and gate information when available. Flight times and gate assignments may change, so check your flight regularly on the day of travel.
Top Tip
Check your flight status before leaving home and again when you arrive at Heathrow. Gate information may not be available until closer to departure.
Check traffic before you leave home
Heathrow Terminal 2 is accessible from the M4 and M25 motorways, with road connections to the central terminal area. Traffic conditions can change throughout the day, particularly during peak holiday periods and busy flight departure times. Check live traffic information before travelling and follow signs for Terminal 2, passenger drop-off or your pre-booked car park. Allow additional journey time if roadworks or congestion are affecting the airport approach roads.
Top Tip
If you've booked airport parking, use the directions and postcode in your APH booking confirmation rather than navigating directly to Terminal 2.
Flight check-in details
Check-in times at Heathrow Terminal 2 vary depending on your airline, destination and whether you're travelling with checked luggage. As a general guide, allow around two hours before short-haul flights and three hours before long-haul departures, unless your airline advises otherwise. Many airlines offer online check-in, self-service kiosks or automated baggage drop-off facilities, although availability varies by carrier. Check your airline's recommended arrival time, check-in opening hours and baggage drop-off deadlines before travelling. Make sure you have the correct travel documents and follow signs for your airline's check-in area.
Security and hand luggage: Heathrow Terminal 2 uses upgraded security scanners that allow passengers to leave permitted liquids and electronic devices inside their hand luggage during screening. Passengers can carry liquids, aerosols and gels in individual containers of up to two litres through security. Laptops, tablets and other large electronic devices can remain inside hand luggage. Reusable metal or insulated bottles must be emptied before security and can be refilled afterwards.
Heathrow permits up to two pieces of hand baggage through security, each measuring no more than 56cm × 45cm × 25cm. Airline baggage allowances may be more restrictive. Exceptions and additional requirements may apply to certain items and destinations. Remember that security rules at your return airport may be different. Check Heathrow Airport's latest security guidance before travelling.
Top Tip
Check in online before travelling where available. If you have checked luggage, confirm your airline's baggage drop-off closing time to avoid arriving too late.
Online and mobile check-in
Many airlines operating from Heathrow Terminal 2 offer online or mobile check-in before departure. Depending on your airline, you may be able to download a digital boarding pass, select seats and manage your booking through a mobile app.
Online check-in opening times and deadlines vary by airline. If you're travelling with checked luggage, follow your airline's baggage drop-off instructions. Check your airline's official website for current check-in requirements and arrival recommendations.
Top Tip
Download your boarding pass before arriving at the airport and make sure your phone has enough battery. Keep a copy available offline in case you lose your internet connection.
Terminal destinations
Heathrow Terminal 2 serves a wide range of domestic and international destinations. The terminal is a major base for Star Alliance airlines, with flights to destinations across Europe, North America, Asia and other international markets. Airlines operating from Terminal 2 include United Airlines, Lufthansa and Singapore Airlines, alongside other carriers. Routes and airline terminal allocations may change. Visit Heathrow Airport's official airline and destination directory for the latest flight information.
Top Tip
Don't assume your airline always uses the same Heathrow terminal. Check the terminal shown on your booking confirmation and Heathrow's official flight information before travelling.
Facilities for disabled passengers
Heathrow Terminal 2 provides Assisted Travel services for passengers with reduced mobility, disabilities and additional accessibility requirements. Passengers requiring assistance should arrange support through their airline or travel provider at least 48 hours before departure, where possible. Assistance may include help with check-in, security screening, moving through the terminal and boarding the aircraft. Before security, the Terminal 2 assistance area is located on Level 5, behind Check-in Zones A and B. After security, an additional assistance area is located near the children's play area and entrance to the B-gates. Support is also available for passengers with hidden disabilities.
Top Tip
If you require airport assistance, arrange it through your airline as early as possible, ideally at least 48 hours before departure. On arrival, follow signs for the assistance area on Level 5 behind Check-in Zones A and B.
Getting There
Heathrow Terminal 2 is accessible by train, London Underground, bus, coach, car and taxi.
By train: Heathrow Express and Elizabeth line services connect Heathrow Terminals 2 and 3 station with central London and other destinations. Follow the pedestrian signs from the station to Terminal 2.
By London Underground: The Piccadilly line serves Heathrow Terminals 2 and 3 station, providing connections to central London.
By car: Heathrow Airport is accessible from the M4 and M25 motorways. Follow signs for Terminals 2 and 3, then Terminal 2 and your designated car park or drop-off area.
By bus and coach: Local buses and long-distance coaches serve Heathrow. Check your operator's timetable and terminal stop before travelling.
By taxi: Licensed taxis and private hire vehicles provide transport to and from Terminal 2.
Allow additional time for connections and check transport timetables before travelling. Just log on to APH.com now and enter your details to get instant online quotes covering all these options.
Fast-track security lane
Heathrow Terminal 2 offers Fast Track security access for eligible passengers. Access arrangements depend on your airline, ticket type, frequent flyer status or other applicable booking conditions. Passengers using Fast Track must still complete all required security screening procedures. Fast Track does not guarantee a particular waiting time. Check Heathrow Airport's official website and your airline's guidance for current eligibility and availability.
Top Tip
Check whether your airline ticket or frequent flyer status includes Fast Track security access before travelling. Allow enough time for check-in, baggage drop-off and boarding.
Push chairs and child seats
Families travelling through Heathrow Terminal 2 can bring pushchairs and child car seats, subject to their airline's baggage rules. Many airlines allow pushchairs to be taken through security and handed over at the boarding gate. Arrangements for returning pushchairs after landing vary by airline and flight. Ask your airline whether your pushchair will be returned at the aircraft or collected from baggage reclaim. Families requiring additional assistance should speak to airport staff when arriving at the terminal.
Top Tip
Check your airline's pushchair and car seat policy before travelling, including where your pushchair will be returned after landing.
Family assistance lanes
Heathrow Terminal 2 provides assistance for families travelling with babies, young children and pushchairs during security screening. Passengers travelling with pushchairs should follow airport signage and ask security staff for directions to the most suitable screening lane. All pushchairs and child car seats must undergo the required security checks. Families requiring additional support can speak to Heathrow staff before entering security. Dedicated lane arrangements may vary according to operational conditions.
Top Tip
If you're travelling with a pushchair or need extra support at security, speak to a member of the airport team before joining the queue.
Airport shopping
Heathrow Terminal 2 offers a wide range of shops selling travel essentials, fashion, beauty products, electronics, gifts and duty-free items. Retailers include Boots and World Duty Free, alongside other shops offering clothing, accessories, snacks and travel essentials. Shopping facilities are available before and after security, although the selection varies by location. Shop opening hours may change according to flight schedules. Check Heathrow Airport's official Terminal 2 shopping directory for current retailers, locations and opening hours.
Top Tip
If you need a particular item before travelling, check Heathrow's shopping directory and retailer opening hours before arriving.
Where to eat
Heathrow Terminal 2 offers a selection of cafés, restaurants, bars and takeaway outlets before and after security. Passengers can choose from coffee shops, quick snacks, breakfast options and sit-down meals. Food and drink availability varies by location and time of day, with some outlets operating according to flight schedules. Check Heathrow Airport's official Terminal 2 restaurant directory for current dining options, menus and opening hours. check out the full list of Terminal 2 restaurants here.
Top Tip
Check whether your chosen restaurant is before or after security. If you're travelling early in the morning or late at night, confirm its opening hours in advance.
Area for kids
Heathrow Terminal 2 provides family facilities to help passengers travelling with young children. A children's play area is available after security, giving younger passengers somewhere to spend time before departure. Baby changing facilities and family-friendly dining options are also available. Play area locations and facilities may change, so check Heathrow's latest Terminal 2 map or ask airport staff for directions. Children should be supervised by a parent or carer while using the play facilities.
Top Tip
Allow time for children to use the play facilities before boarding, but keep an eye on your flight information and departure gate announcements.
Wi-Fi access
Heathrow Terminal 2 provides free WiFi for passengers. To connect, select the Heathrow Wi-Fi network from the available networks on your phone, tablet or laptop. Follow the on-screen instructions and register to start using the service. Free WiFi is available throughout the terminal, allowing passengers to check flight information, access digital boarding passes and browse online. Free internet kiosks are also available for passengers without their own device.
Top Tip
Download your boarding pass and important travel documents before leaving home so you can access them even if you experience connection problems at the airport.
Charging mobile devices
Heathrow Terminal 2 provides charging facilities for mobile phones, tablets and other electronic devices. Charging points are available at selected locations within the terminal, including some seating areas and food outlets. Bring a suitable charging cable or portable power bank and check your airline's rules for carrying spare lithium batteries. Ask airport staff for directions to the nearest available charging facilities.
Top Tip
Bring your own charging cable and keep your phone charged if you're using a digital boarding pass. Avoid leaving devices unattended while charging.
Baby changing facilities
Heathrow Terminal 2 provides baby changing facilities in designated areas throughout the terminal. Facilities are available before and after security, including within selected toilet areas. Follow airport signage or ask staff for directions to the nearest baby changing facilities. Families travelling with babies should also check Heathrow's latest security guidance for carrying milk, food and other essential items.
Top Tip
Allow extra time for feeding and changing your baby before boarding. Check the terminal map for the nearest facilities to your departure gate.
Luggage Trollies
Luggage trolleys are available at Heathrow Terminal 2 to help passengers transport their bags. Trolley collection points are located in designated areas around the terminal and airport car parks. Availability and any payment requirements may change.
Follow airport signage or ask staff for the nearest trolley collection point. You can find all the essential information here.
Top Tip
If you're travelling with several large bags, look for a trolley collection point before entering the terminal.
Luggage Lockers
Heathrow Terminal 2 offers staffed luggage storage through Excess Baggage Company. The service is located in the terminal's arrivals area before security. Passengers can store luggage for a few hours or longer, subject to the provider's conditions and security checks. Storage prices and opening hours may change. Check Heathrow Airport's official Excess Baggage Company listing for the latest location, opening hours and booking arrangements.
Top Tip
If you need to store luggage, check the Excess Baggage Company opening hours and prices before travelling. The service is located before security, so allow time to collect your bags.
Pharmacies
Heathrow Terminal 2 has Boots stores offering health and beauty products, toiletries, over-the-counter medicines and travel essentials. Boots facilities are available before and after security, although the products and services offered may differ between stores. Passengers requiring prescription medication should arrange this before travelling rather than assuming a prescription dispensing service is available. Keep essential medication in your hand luggage and check security guidance when travelling with liquid medicines or medical equipment. Visit Heathrow Airport's official shopping directory for current Boots locations and opening hours.
Top Tip
Heathrow's security rules allow eligible liquids in containers of up to two litres. If you're travelling with liquid medicines, baby milk or other essential items, check the airport's latest screening guidance before departure.
Showers
Public shower facilities are not currently confirmed as available within Heathrow Terminal 2. Passengers who require shower facilities should check directly with Heathrow Airport before travelling, as access and availability may change.
Chapel
Heathrow Terminal 2 provides multi-faith prayer rooms for passengers, visitors and airport staff. Prayer rooms are located after security near Gate A21 and in Terminal 2B near Gates B34 and B35. These spaces welcome people of all faiths and none for prayer, meditation and quiet reflection. Follow airport signs or ask staff for directions to the nearest prayer room.
Viewing Areas
Passengers travelling through Heathrow Terminal 2 may be able to watch aircraft movements from selected areas of the terminal. Views of the runway and aircraft stands vary depending on the location and terminal facilities. Some cafés and restaurants may offer views of aircraft arriving, departing or moving around the airport. For information about aircraft viewing opportunities, contact Heathrow Airport directly.